Order Management

Customer Support & Order Management

At Melano Express, we value your trust and are committed to providing an exceptional shopping experience. Here’s how we ensure your satisfaction:


Dedicated Account Manager

When you place an order with us, you’ll be assigned a dedicated account manager from our online team.

What your account manager will do for you:

  • Oversee the timely and satisfactory delivery of your order.
  • Address any concerns or complaints you may have promptly.
  • Work with you to resolve any issues to your satisfaction.

Your account manager is your personal point of contact, ensuring a smooth and worry-free experience.


Expedited Assistance

If you need immediate support or encounter delays in response, please reach out to us directly at:

📧 info@melanoexpress-shoppingsimplified.com
📧 melanoexpress@gmail.com

We’re here to assist you and ensure your concerns are resolved as quickly as possible.


Thank you for choosing Melano Express. Your satisfaction is our priority!